Direct Billing Made Simple
Direct Billing Medical Supplies Canada
If you have private insurance or coverage through programs such as ODSP, NIHB, VAC, or WSIB, you may be eligible for direct billing on eligible medical supplies.
At Lumarcas, we help make the process easier by assisting with required documentation, insurance information, and eligible direct-billing requests.
Need help? Call us at +1 (647) 764‑0081
How Direct Billing Works
Getting started is simple.
Contact our team or shop for the medical supplies you need. If you have a prescription, product recommendation, or insurance information, have it ready so we can help you determine the next steps.
Our team can help you understand whether your insurance plan or coverage program may support the products you need. Coverage and eligibility depend on your individual plan, program requirements, and the products being ordered.
Where direct billing is available, we assist with the required information and documentation and submit eligible claims according to your coverage requirements.
Once your order and billing requirements are confirmed, your medical supplies are prepared and shipped with care across Canada.
Who May Be Eligible?
Lumarcas supports customers with a range of Canadian insurance and coverage programs.
Private Insurance
If your employee or personal health insurance includes coverage for eligible medical supplies, you may be able to use direct billing or claim support.
ODSP
Customers receiving the Ontario Disability Support Program may have coverage for certain eligible medical supplies.
NIHB
Eligible First Nations and Inuit clients may have coverage through the Non-Insured Health Benefits program, subject to program requirements.
VAC
Veterans Affairs Canada clients may be eligible for coverage for certain healthcare products and supplies.
WSIB
Workplace Safety and Insurance Board coverage may apply to eligible products related to workplace injuries or conditions.
*NOTE: Coverage is not guaranteed. Eligibility, product coverage, deductibles, limits, and billing requirements vary by plan and program.
OUR INSURANCE
Insurance & Direct Billing Support
We work with leading Canadian insurance providers and assist with eligible claim-related product orders, documentation, and direct billing support whenever available.
Trusted Medical Supplies
We supply Health Canada–compliant medical supplies from trusted brands, including ostomy, incontinence, urology, wound care, and everyday healthcare.
Direct Billing Support
We help customers navigate the information and documentation required for eligible direct-billing requests.
Nationwide Shipping
We ship eligible orders across Canada so you can access the supplies you need from home.
Discreet Packaging
Personal healthcare products are shipped in secure, discreet packaging with no visible product details on the outside.
Easy Reordering
We make it simple to reorder your essential supplies so you can stay consistently stocked without interruption.
Personal Support
Have a question about a product, order, or insurance process? Our team is here to help.
Why Choose Lumarcas?
Healthcare Support With a Personal Approach
Lumarcas was created with more than 35 years of healthcare experience and a commitment to making medical supplies easier to access.
Frequently Asked Questions
Direct billing may be available for eligible products and customers, depending on your insurance provider, plan, or coverage program. Contact us with your coverage information and we'll help you understand the next steps.
We support customers with coverage through providers and programs including Canada Life, Green Shield, Blue Cross, Intact, Allstate, Manitoba Public Insurance, ODSP, NIHB, VAC, and WSIB.
Coverage and billing availability vary by plan and product.
Some medical supplies may require a prescription or supporting documentation, while others may not. Requirements depend on the product and your coverage.
Our team can help you understand what information is needed to determine eligibility. Final coverage decisions are made by your insurance provider or applicable program.
This depends on your insurance plan or coverage program. Some products may be fully covered, partially covered, subject to deductibles or limits, or not covered at all.
We recommend confirming your coverage before placing an order.
Processing times can vary depending on the insurance provider, coverage program, documentation required, and the type of product being ordered. Our team will let you know if additional information is needed.
